Terms of Service

Effective Date: 19 september 2025

About Open Lebanon

Open Lebanon provides information about government and public services in Lebanon. We aim to make public processes more transparent and accessible. Information may change, and we cannot guarantee full accuracy or completeness.

Use of the Service

  • You must be at least 18 years old or the legal age of majority in your country.
  • You agree to use the Service lawfully and responsibly.
  • You must not attempt to interfere with or misuse the Service.
  • You may only use the Service for personal, non-commercial purposes unless expressly authorized.

Intellectual Property

  • All site content is owned by us or licensed to us unless otherwise stated.
  • You may view, download, and print content for personal use only.
  • Commercial use or redistribution without permission is prohibited.

GDPR Compliance & Data Protection

We are committed to complying with the General Data Protection Regulation (GDPR).

Lawful Basis for Processing

We process your personal data only where we have a lawful basis, including:

  • Consent: When you actively agree (e.g. subscribing to a newsletter).
  • Contract: When processing is necessary to provide you with requested services.
  • Legal Obligation: When required by applicable law.
  • Legitimate Interests: When it is in our interest and does not override your rights (e.g. to improve our website).

Your GDPR Rights

As a data subject, you have the following rights:

  • Right of access: Request a copy of your personal data we hold.
  • Right to rectification: Correct inaccurate or incomplete data.
  • Right to erasure: Request deletion (“right to be forgotten”).
  • Right to restrict processing: Limit how we use your data.
  • Right to data portability: Request your data in a structured, machine-readable format.
  • Right to object: Object to processing, including for direct marketing.
  • Right to withdraw consent: Where consent is the lawful basis, you may withdraw at any time.

To exercise these rights, contact us at:

📧 legal@nation.dev

International Data Transfers

If we transfer data outside the EU/EEA, we ensure appropriate safeguards (such as EU Standard Contractual Clauses).

Data Retention

We retain personal data only as long as necessary for the purposes collected, or as required by law.

User Contributions

If you post feedback, comments, or other content, you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use and display it. You are responsible for ensuring your contributions do not violate others’ rights.

Disclaimers & Limitation of Liability

  • Information is provided for general purposes only and may not always be accurate or up to date.
  • We are not liable for damages arising from your reliance on the Service.
  • Nothing on the Service constitutes legal or professional advice.

Indemnification

You agree to indemnify and hold us harmless against claims arising from your misuse of the Service or violation of these Terms.

Privacy Policy

Our Privacy Policy [link] explains in more detail how we handle personal data under GDPR. By using the Service, you also agree to our Privacy Policy.

Termination

We may suspend or terminate your access to the Service if you breach these Terms.

Changes to Terms

We may update these Terms from time to time. Updated versions will be posted on this page with a revised effective date.

Governing Law & Disputes

  • These Terms are governed by [Insert Jurisdiction — e.g. laws of Lebanon or EU law if entity is registered in EU].
  • Disputes will be resolved in the courts of [Insert City, Country], unless otherwise required by mandatory law.

Contact Information

For any questions about these Terms or to exercise your GDPR rights, contact us at:

📧 legal@nation.dev

Open Lebanon - AI-Powered Guide to Lebanon's Government & Services